Privacy Policy Oliveway Netherlands (https://www.oliveway.shop)

About our privacy policy

Oliveway Nederland cares a lot about your privacy. We therefore only process data that we need for (improving) our services and carefully handle the information we have collected about you and your
use of our services. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Oliveway Nederland. The starting date for the validity of these conditions is 15/11/2022, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us. If you have any questions about our privacy policy, please contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.
About data processing Below you can read how we process your data, where we use it (have) stored, which security techniques we use and for whom the data is transparent.
Webshop software

MyWebshop

Our webshop has been developed with software from MijnDomein. Personal data that you make available to us for the benefit of our services will be shared with this party. MijnDomein has access to your data to provide us with (technical) support, they will never use your data for any other purpose. MijnDomein is obliged to take appropriate
security measures on the basis of the agreement we have concluded with them. MijnDomein uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored.

Web hosting

We purchase web hosting and email services from MijnDomein. MijnDomein processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the
use of the services. This is not personal data. MijnDomein has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. MijnDomein is obliged to observe secrecy on the basis of the agreement. Email and Mailing Lists

LaPosta

Our website uses LaPosta, a third party that handles the e-mail traffic from our website and the sending of any newsletters. All confirmation emails you receive from our website and web forms are sent through LaPosta’s servers. LaPosta will never use your name and e-mail address for its own purposes. At the bottom of every e-mail sent automatically via our website you will see the ‘unsubscribe’ link. If you click on this you will no longer receive e-mail from our website. This can seriously reduce the functionality of our website! Your personal data is stored securely by LaPosta. LaPosta uses cookies and other internet technologies that provide insight into whether e-mails are opened and read. LaPosta reserves the right to use your data to further improve the service and to share information with third parties in this context.
We use the services of . This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. does not have access to our mailbox and we treat all our e-mail traffic confidentially.

Pay processors

Mollie

We use the Mollie platform to handle (part of) the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties in this context.
All the above-mentioned guarantees with regard to the protection of your personal data also apply. on the parts of Mollie’s services for which they engage third parties. Mollie does not store your data longer than permitted by law.

Shipping and logistics’

DHL
If you place an order with us, it is our job to have your package delivered to you. We use the services of DHL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with DHL. DHL only uses this information for the purpose of executing the agreement. In the event that DHL engages subcontractors, DHL will also make your data available to these parties.

Purpose of data processing

General purpose of the processing
We use your data exclusively for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information – other than at your request – to contact you at a later time, we will ask you for explicit permission. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all held to secrecy under the agreement
between them and us or an oath or legal obligation.

Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data. Participation in tax and criminal investigation
In some cases, Oliveway Nederland can be held to share your data in connection with government tax or criminal investigations on the basis of a legal obligation. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods
We keep your data for as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request to forget. This also means that we do not store your data for longer than two years from the last moment of contact or transaction, unless there is a legal justification for doing so. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs.
Employees, however, no longer have access to your client profile and documents that we of your order.

Your rights
Under the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the event of a forget request we administer anonymised data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems. You have the right at all times to submit a complaint to the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.

Right of inspection
You always have the right to view the data that we process or have processed and that relate to your person or can be traced back to it. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who hold this data, stating the category under which we have stored this data, to the e-mail address known to us.

Right of rectification
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to it, adjusted. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data has been adjusted.
Right to restriction of processing You always have the right to request that the data that we process or have on your person or can be traced back to
to that. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.

Right to portability
You always have the right to have the data that we process or have processed and that relate to your person or can be traced back to it, be carried out by another party . You can submit a request to this effect to
our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by other processors or third parties on the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights
In appropriate cases you have the right to object to the processing of your personal data by or on behalf of Oliveway Nederland. If you object, we will immediately cease the data
processing pending the handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently
suspend the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics
Cookies from the American company Google are placed via our website as part of the “Analytics” service. We use this service to keep track of and receive reports on how visitors use the website.
This processor may be obliged to provide access to this data on the basis of applicable laws and regulations. We have not allowed Google to use the obtained analytics information for other Google services.

Third party cookies
In the event that third party software solutions use cookies, this is stated in this privacy statement. 

Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data with regard to you, we will inform you by e-mail.

Contact details
Oliveway Netherlands
Lauwers 50 2134ZT Netherlands
T +31623683660
E info@oliveway.nl
Contact person for privacy matters
Marjolein Woortman